VACANCY NOTICE
POSITION: Bookseller (195 Hour)
REPORTING TO: Store Manager
STORE: The Paddocks Shopping Centre, Cape Town Western Cape
Our philosophy is to provide our customers with choice and value. Bargain Books is one of the biggest book retailers in South Africa, with 87 stores and growing rapidly. We are the winner of best bookseller of the year for multiple years.
We believe in hard work and entrepreneurial thinking within a dynamic, sales and service-oriented environment. We aim to provide our customers with superior service and value for money through our passion for books and people.
Purpose of the job:
As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will focus on customer service, ensuring excellent service delivery to meet customer needs. You will build your book knowledge every day to foster strong relationships with customers and drive sales.
Main Responsibilities:
1. Customer Service: Offer assistance to every customer entering the store with a friendly and positive attitude.
2. Housekeeping: Keep the store clean and tidy.
3. Merchandising: Ensure all window displays and in-store displays are attractive, eye-catching, and changed every two weeks. Check that bestsellers are in stock and on display.
4. Stock Management: Assist the manager in measuring and controlling shrinkage.
5. Security: Remain alert and aware of non-shoppers/shoplifters.
6. Book Knowledge: Continuously build your knowledge of the books in the store.
7. Sales and Upselling: Build relationships with potential customers, upsell and cross-sell, push promotions, and recommend substitutes and alternative books.
8. Admin and Control: Manage cash up, credit card checks, wage payouts, shortage reports, supplier payouts, attendance register, email communication, gift vouchers, etc.
Qualifications required for this role:
We are looking for an energetic and well-presented sales person who is physically strong and healthy. You need a minimum of a matric and preferably have experience in retail or a sales environment. A marketing qualification, a degree in English literature, Communications, Journalism, or other relevant qualifications are beneficial. You will gain people skills, knowledge, and exposure to merchandising, promotions, sales techniques, and the publishing industry.
The successful applicant will have the following attributes:
* Fully bilingual
* Neat and well-presented
* Above average communication skills
* Positive and friendly attitude
* Knowledge of books and willingness to learn
* Sales skills
* High level of computer literacy
* Physically strong and fit
* Ability to work well under pressure
* Good follow-through and commitment
* Team player with commitment and support
* Prepared to work long hours and alternate weekends
Benefits:
* Book Discount
* Incentivised targets
* Group Retirement Annuity
* Medical Insurance
* Employee Birthday Gift
Applications and CVs should be addressed to Nicole Judd, Recruiter – recruitment@bargainbooks.co.za with “PADDOCKS 195 HOUR BOOKSELLER” stated in the subject heading.
Closing date: 10 January 2025
NB: Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.
Preference will be given to candidates who will add to the diversity of our organisation.
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