Senior Administration, Public Service, Kildare
* Contract
* Reference: 24498YR2
Our client, a Public Sector Body based in Kildare, is currently looking to recruit a Senior Administration to join their team.
The position encompasses both managerial and administrative responsibilities which include the following:
Administration
* Excellent IT skills in Excel, Word, PowerPoint, MS Teams/WebEx/similar video conferencing software
* Ensure the efficient day-to-day administration of area of responsibility
* Ensure deadlines are met and that service levels are maintained
* Line management of administration team to include recruitment when necessary, rostering, appraisal, performance management & training
* Provide support & manage any HR issues arising from staff within the administration team, such as sick leave or performance & escalate accordingly
* Ensure an even distribution of workload among team, taking into account absence due to annual leave etc.
* Ensure policies and procedures are well documented and understood and adhered to by staff in own section
* Ensure accurate attention to detail in own work and work of team
* Use appropriate technology to ensure work is completed to a high standard
* Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority
* Ensure line management is kept informed of issues
* Ensure that the service is kept informed and that their views are communicated to middle management
* Monitor the sign-off system for agency staff’s hours which has been put in place to ensure that it continues to comply with financial regulations
* Review the workforce planning template for weekly return to National office
* Secure & maintain good relations with the clinical vaccination team
* Manage the allocation of duties to staff to ensure continuity of service in supporting external services i.e. Nursing Homes & Prison services
* Experience of analysing and collating data and producing summary reports using MS Excel or similar tools
* Experience in managing and working collaboratively with multiple internal and external stakeholders
* Experience of working in a busy office environment which has involved interacting in a professional manner with senior management and other key internal and external stakeholders
* Capacity for management responsibility and demonstration of initiative, including decision making
Planning & Managing Resources
* Demonstrate an ability to plan and organise work effectively addressing priority issues and ensuring the operation runs efficiently and effectively
* Demonstrate excellent organisational and time management skills to meet objectives within agreed timeframes, achieving quality results
* Demonstrate the ability to delegate appropriately and handle problems in a well-organised manner
* Demonstrate the ability to use resources effectively, challenging processes to improve efficiencies where appropriate
Human Resources / Supervision of Staff
* Supervise and ensure the well-being of staff within own remit
* Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships
* Deal with underperformance in a timely and constructive manner
* Identify training and development needs of staff in own area
* Promote co-operation and working in harmony with other teams and disciplines
Customer Service
* Promote and maintain a customer-focused environment by ensuring service-users are treated with dignity and respect
* Seek feedback from service users/customers and implement change to incorporate same, in agreement with line manager
Service Delivery and Improvement
* Embrace change and adapt local work practices accordingly, ensuring team knows how to action changes
* Encourage and support staff through change processes
* Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise
To apply, please email your CV to Yvonne Rafter, our consultant managing this assignment via the email link below or contact
01-6797990
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