The Hodson Bay Hotel is currently recruiting for an experienced Accommodation Supervisor.
Reporting to the Accommodation Manager, the successful candidate will assist with the overall running of the Accommodation department.
We are interested in candidates who are fully flexible Monday-Sunday.
The Hodson Bay Hotel has been recently certified as a Great Place to Work, and we have also received the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence.
The Hodson Bay Hotel is part of the Hodson Bay Group. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
Duties include:
1. Allocating work duties & cleaning lists to Accommodation Assistants/Porters on a daily basis.
2. Carrying out routine inspections of all check-out rooms and spot checks of all occupied rooms.
3. Reporting and following up on any maintenance defects or other issues.
4. Overseeing implementation of deep cleaning programs, maintenance reporting, and follow-up.
5. Ensuring all rooms & Front of House areas are maintained and cleaned to the highest standard at all times.
6. Liaising & communicating with Front Office and Reservations teams regarding room status.
7. Knowledge of Opera is not essential but desirable.
The ideal candidate will possess the following:
1. At least 1 year of experience in a similar role.
2. Excellent customer service & communication skills.
3. Be a good team leader.
4. Excellent attention to detail.
5. Strong organizational & interpersonal skills with a flexible approach to work.
6. Fluency in both written and oral English.
7. Good IT skills.
Why work with us?
1. We have been certified as a Great Place to Work.
2. Achieved 'Excellent Employer' (Silver) Award as part of the Failte Ireland Employer Excellence Programme.
3. 39 Hour Working Week.
4. Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool.
5. Career Development Opportunities.
6. Meals provided while on Duty.
7. Free Parking.
8. Hotel Discounts across the Hodson Bay Group.
9. Motivational Benefits - Employee of the Month etc.
10. Health & Wellness Programme.
11. Subsidized staff taxi service - Athlone/Roscommon town.
As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated, driven & efficient employees across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.
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