Job Title: Reception Supervisor
Clanton Hotel Cardiff Lane is seeking a highly skilled and experienced individual to join our team as a Reception Supervisor.
The successful candidate will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.
Main Responsibilities:
* Greet and register guests, taking payment and answering any queries they may have regarding in-house facilities and tourist information.
* Take responsibility for the security of keys and update guest information in our computer system.
* Confirm reservations and assist the Front Office Manager (FOM) and Assistant FOM in the smooth running of the reception desk.
* Excellent customer care skills, with the ability to work on your own initiative and provide exceptional communication skills.
* Strong organizational and multitasking abilities, with the capacity to cope well under pressure.
About Our Culture:
Clanton Hotel Group is Ireland's largest hotel group, with a number of exciting positions available. As we continue to grow and expand in Ireland and the UK, it's essential to have the right team in place. We lead through our Dalata values of Our People, Our Fairness, Our Service, and Our Individuality.
We offer unique and recognised training programmes to aid your professional and personal development, and pride ourselves on creating an objective, supportive, and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.