The Olsen, 637 Chapel Street, South Yarra, Victoria, Australia Req #4322
Tuesday, 25 February 2025
Along the illustrious Chapel Street, The Olsen Melbourne – Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily from breakfast until late, and Two Wrongs Bar that can accommodate up to 100 guests.
Purpose
As a Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role.
Primary Responsibilities
* Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed.
* Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner.
* Gather used linens from guest rooms and transport to the designated appropriate area.
* Assist with cleaning guest rooms and public area spaces as requested.
* Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues.
* Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features.
Skills and Experience
* Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
* You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
* You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment.
* You embrace collaborating with colleagues from various backgrounds.
* Reliable transportation and availability to work a variety of shifts including weekends and public holidays.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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