Telco Counsellor
Make a real difference in people's lives by providing short-term counselling sessions via phone or video calls.
About the Role
* Full-time, 35 hours/week, flexible schedule
* Work from home anywhere in Ireland with high-speed internet
Responsibilities
* Provide assessments and short-term counselling using a brief solution-focused model
* Refer clients to internal and external resources as needed
* Complete detailed case notes and submit files according to clinical policy
* Meet objectives set by Clinical Management
* Participate in regular training and e-learning modules
* Use computer systems for booking appointments and accessing organisational information
* Stay up-to-date on relevant regulations and legislation
* Attend regular supervision sessions with a qualified clinical supervisor
Requirements
* Diploma Level 5 in Counselling or equivalent
* Minimum 3 years post-qualifying experience working with clients
* Completed 450 clinical hours (not assessment hours)
* Registered membership with a professional association such as IACP
* Experience with brief solution-focused counselling and telephone/video counselling
* Strong risk assessment skills and good clinical judgment
* Excellent communication and problem-solving skills
Benefits
* Pension, private medical insurance, dental plan, life insurance, group income protection
* 24 days annual leave, 2 wellbeing days/year, bank holidays
* EAP support and hundreds of perks including cashback offers and discounted gift cards