This stylish hotel in Co Meath featuring recently refurbished bedrooms is a particular wedding favourite. They now seek a Deputy Hotel Manager to ensure the smooth daily operations of the hotel, with a particular responsibility for the Bar and Club. General responsibilities will include assisting the General Manager with the overall planning, organising and control of all departments within the hotel, keeping him/her informed daily of any issues/incidents.
Daily duties include:
1. Promote the hotel’s customer care policy at all times
2. Maintain a high standard of personal hygiene and grooming
3. Attend weekly HOD meetings and follow up on any outstanding issues from week to week
4. Floor walk of each area of the hotel, ensuring all standards are maintained
5. Effectively communicate with all managers, supervisors and senior staff on a daily basis
6. Manage the Porter department, provide training when needed to improve standards
7. Manage the Accommodation department, daily inspection of all rooms
8. Oversee the float management system and ensure all procedures are followed
9. Focus on daily room occupancy figures, VIP’s, groups, no-shows, Conference & Banqueting events, restaurant bookings, bar numbers and figures for lunch, complaints etc.
10. Carry out weekly room spot checks
11. Carry out any reasonable requests by senior management
12. Oversee and approve departmental rosters
13. Have visible floor presence during busy periods of the day/ VIP visits/ break coverage etc
14. Oversee the running of all functions, in particular weddings and any VIP events
15. Assist with wedding show rounds and provide coverage for C&B dept as required
16. Deal with any guest complaints or queries that cannot be resolved at departmental level
17. Assist with any emergency situations in an efficient and professional manner
18. Act as hotel’s Health & Safety Officer
The ideal candidate will have at least three years’ experience in a senior hotel operations role and will be a total hotel expert with experience across various hotel departments, strong bar knowledge in particular. Must be a proven team leader with excellent communication and motivational skills. Will demonstrate excellent service standards and genuine guest-focused approach. Further key attributes include:
19. Excellent organisational skills
20. Keen financial acumen
21. Familiarity with various hotel systems/PMS
22. Positive leadership skills
23. A genuine love of hospitality
Send in your CV today to apply for this role!