Position: Complex Motor Claims Adjuster
Location: Dublin City Centre
Complex Claims Handler Wanted for Global Insurance Group
Abrivia Recruitment is currently seeking an experienced Complex Motor Claims Handler to join a prestigious Global Insurance Group headquartered in Dublin. This pivotal role involves managing and resolving complex motor claims, including those with disputed liability and multiple parties.
The successful candidate will bring a wealth of experience in motor damage claims handling and will demonstrate strong analytical and negotiation skills to achieve cost-effective and timely settlements.
Your Role:
* Claims Investigation & Settlement: Conduct thorough investigations into complex motor claims, assessing documentation and evidence to determine liability. Utilise effective claims handling and settlement techniques to bring about timely resolution.
* Documentation & Analysis: Maintain accurate and detailed records throughout the claim's lifecycle, ensuring all information is meticulously collected, analysed, and documented.
* Customer Interaction: Provide excellent customer service by engaging with all relevant parties promptly and professionally, adhering to service level agreements and company policies.
* Claims Management: Set appropriate reserves for claims within your authority and actively manage a diary system to ensure timely follow-ups and claim closures.
* Subrogation & Fraud Identification: Identify potential subrogation opportunities and assess fraud risks, making the necessary referrals to appropriate departments.
Your Skills:
* Minimum APA qualified
* Extensive experience in handling complex motor damage claims, with a proven ability to navigate disputed liability cases.
* Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment.
* Excellent verbal and written communication skills, ensuring clarity and conciseness in all interactions.
* Proficient in desk management, phone etiquette, and time management, with the ability to handle difficult customer interactions effectively.
* Demonstrated strong negotiation skills, particularly in resolving high stakes claims.
* Experience in providing technical guidance to other claim handlers is a plus.
If you meet the above criteria and are looking for a challenging role within a dynamic environment, we would like to hear from you. Please send your CV to Abrivia Recruitment or contact our office at 01 9052560 for a confidential discussion. Applications will be treated with the utmost confidentiality.