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Client:
Vodafone
Location:
Cork, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1847401e2b7c
Job Views:
9
Posted:
15.03.2025
Expiry Date:
29.04.2025
Job Description:
Who you are:
You are a strong teammate with a focus on bringing first-class customer service to our customers, with previous experience delivering on this.
You are open-minded, innovative, and daring. You have the passion, drive, and skills to help us continue driving growth and excellence across Vodafone.
As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience.
You will be guided by the Vodafone values, which are being Customer Obsessed and Ambitious & Competitive. We need you to embrace these from the start!
What the job will entail:
* Achievement of individual sales targets set by the business on a weekly, monthly, and quarterly basis
* Ensure all administration associated with the role is completed correctly and within agreed timeframes
* Deliver a first-class experience to all our customers, keeping updated on new products and services to advise them accordingly
* Take ownership of your customer's queries or needs, dealing with them positively to ensure resolution
The skills that you need:
* You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
* Flexibility on working hours due to the opening and closing times of our stores
* You are a strong communicator with the ability to tailor your style depending on the audience
* You are self-motivated, outgoing, and energetic
* You enjoy working both independently and as part of a wider team to achieve customer satisfaction and important metrics
The Vodafone Spirit:
You will achieve success in Vodafone by following the Vodafone spirit behaviours!
* Customer Obsessed - We are passionate about meeting and exceeding our customer expectations every time
* Digital Vodafone - We create and deliver new products, services, and ways of working that delight our customers
* Ambitious & Competitive - We bring energy and passion to our work and always aim to beat the competition
* One Company, Local Roots - We work across Vodafone to achieve the best outcomes for our customers, employees, and stakeholders while giving back to our community
Why choose us?
When you join the Vodafone Team, you will have the chance to grow your career while also experiencing serious benefits! There are vast opportunities to progress from a retail advisor to various roles across the business, from assistant manager to head office!
Some of the benefits that you will receive are:
* Competitive Commission Structure – You will receive a competitive salary and have the chance to earn additional commission!
* Learning and Development – We provide extensive training to all of our employees to progress in their careers! There is also the Vodafone University where employees can gain incredible skills!
* Exclusive Discounts – Receive additional discounts for you, your family, and friends on Vodafone products!
And many more…
We are passionate about our employees! Here at Vodafone, we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to supporting all of their employees at work. We are an equal opportunities employer where our people can be at their best.
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