Job Description:
The Inbound Sales Representative plays a pivotal role in assisting customers via telephone in returns processing, order completion, and sales and customer service functions.
Responsibilities include:
* Providing outstanding customer service and handling high-volume inbound sales calls
* Contacting prospective customers to explain services or products offered
* Preparing order quotes and placing orders for processing
Requirements:
* 1-3 years of automotive aftermarket related sales experience or equivalent combination of education and experience
* Telemarketing and customer service experience
* High school diploma or GED equivalent
* Proficiency in Microsoft Office
Ideal Candidate Qualifications:
* Extremely organized with ability to prioritize effectively
* Comfortable using all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel)
* Able to create, compose, and edit written materials
Physical Demands:
* Regularly required to sit, talk, and listen
* Frequently required to walk
* Occasionally required to stand; use hands, reach with hands and arms; stoop, kneel, crouch, or crawl
* Lift and/or move up to 10 pounds occasionally and up to 25 pounds occasionally
Work Environment:
* Occasionally exposed to moving mechanical parts and high places, fumes, or airborne particles, and toxic or caustic chemicals
* Noise level in the work environment is usually low to moderate