MACE Holycross, Holycross, Butlerstown, Co. Waterford is looking for a Full-Time Deli Manager to join their fantastic team. The successful applicant must be flexible and available to work 5 days over 7 including weekends. Prior HACCP knowledge beneficial.
Customer Care
* To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
* To communicate with the customers in an effective and welcoming manner
* To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
* Ensure products are served to customers in line with food hygiene requirements
* Maintain knowledge of current in-deli sales and promotions
* Assist customers with queries regarding deli products
Operational & Store Presentation
* Ensure Deli area and equipment is maintained to the required level of hygiene ensuring cleaning is carried out as per food hygiene policy
* To receive and check stock in line with company guidelines
* Ensure product is stored and displayed in line with food hygiene policy and merchandising policy
* To rotate stock appropriately minimising waste
* To be vigilant at all times to prevent stock loss and waste
* To conduct stock takes as instructed by Assistant Store Manager/Store Manager
* Ensure food hygiene practices are complied with in line with HACCP regulations
* To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
Food Service
* Check temperatures in the deli area ensuring they are compliant with HACCP regulations
* Maintain HACCP records in line with store policies
* Monitor Critical Control Points and ensure food is not open to contamination
* Comply with relevant controls around all foods including Fresh and Red Meats
General
* Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager
* Experience would be essential
* Previous experience in a supervisory role
* Excellent interpersonal and communication skills
* Numerical abilities
* The ability to work as part of a team
* The ability to use initiative
* Sound judgement with the ability to make decisions
* Self-motivated
* Good attention to detail
* Knowledge of food hygiene would be beneficial
* The ability to place orders and rotate stock to ensure no overstocking takes place.
* An interest in home baking would be an advantage.