Caseworker Role at Turas Nua
We are seeking a dynamic and adaptable Caseworker to join our team in Limerick City.
The successful candidate will work with clients referred by the Department of Social Protection to provide intensive, targeted and personalised employment support services.
About Turas Nua
Turas Nua is a leading Irish employability services provider, delivering high-quality services to individuals and communities since 1980.
Our mission is to empower people to gain sustainable employment and improve their overall well-being.
Purpose of the Role
As a Caseworker, you will be responsible for managing a caseload of clients, coordinating internal support specialists and external organisations to deliver a planned support service that helps clients achieve sustainable employment.
You will also provide one-to-one advice and support to guide clients through their employment journey.
Key Responsibilities
* Develop and manage robust case management plans for each client
* Use industry-leading assessment technology to identify clients' goals, ambitions and barriers to employment
* Provide coaching and mentoring to clients, including intensive job search support when they are job-ready
* Identify, structure and recommend training solutions in consultation with in-house tutors
* Maintain strong knowledge of the local labour market
* Achieve daily and monthly contractual key performance indicator (KPI) targets
Essential Requirements
* Leaving Certificate or equivalent qualification
* Minimum of three years' experience working in a customer-focused, target-driven environment
* Strong IT skills and experience in Microsoft Office and CRM systems
* Excellent administrative skills, including data entry and prioritisation
* Fluent written and spoken English
This is an excellent opportunity to join a dedicated team and make a positive impact on people's lives. If you have the necessary skills and experience, please apply.