GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
We are looking for a full-time, flexible retail concession manager with excellent communication skills and a commitment and passion for sales and customer service. This position is available in our concession store in Arnotts Dept Store, Henry Street, Dublin 1.
DUTIES WILL INCLUDE
1. Providing first-class customer service.
2. Managing a team of sales advisors.
3. Possessing expert knowledge of all products.
4. Effectively communicating with other team members and driving sales within the store.
REQUIREMENTS
1. Must be hard working, reliable, motivated, and a quick learner.
2. Possess excellent customer sales and service skills.
3. Retail Management experience is required, preferably within the jewellery and giftware environment.
4. Outgoing, enthusiastic, driven individual who is fully flexible.
5. Team player.
6. Must have fluent English.
7. Ability to work in a high-pressure sales environment.
SKILLS
1. Motivated, reliable, enthusiastic & possess excellent customer service skills. Ability to manage and lead the in-store team.
KNOW WHAT’S IN IT FOR YOU
1. Our City Centre based stores are close to all forms of transport and surrounded by many shops, parks, and beautiful restaurants.
2. Team discount is offered to all team members across Brown Thomas Arnotts and our Concession partners.
3. Wellbeing initiatives at BTA include but are not limited to: EAP Scheme, Tax Saver Commuter, Bike to Work, Local Discounts, Sports & Social Club.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialise, discover, learn, and are inspired, and where local communities are enriched.
We are Curators: Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate, and commercial.
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