Job Description A Technical Customer Service Specialist is required by Careerwise recruitment to work with our Limerick based medical device manufacturing client.
Role of this position Co-ordinate and maintain the sales order processing function - orders, acknowledgements, invoicing, credits etc.
Act as the contact point between Customers/Sales Team and Operations, Quality and Technical, to ensure accurate and up to date information is available to the customer/plant at all times Liaising with Manufacturing to ensure committed delivery dates are achieved Dealing with queries from Customers or Sales Team in a timely manner Maintaining the Contract Review process for New Products/Customers Provide support to Sales Team with timely responses to enquiries Be familiar with Products and Processes to facilitate swift responses to customer enquiries.
JOB REQUIREMENTS Third level Diploma / Degree in business or technical field Previous experience in a Customer Services role within a manufacturing/Technical environment.
Strong communication and interpersonal skills with an ability to influence in a positive manner.
Technically competent with an ability to understand customer needs in relation to technical products.
N.B.
It is essential that you hold a valid working visa for Ireland