OTC Analyst ( Nordic Speaking)
ApplyLocations: Ireland - Dublin
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: 31110334
JOB DESCRIPTION:About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, Nutritionals, and branded generic medicines.
Our 109,000 colleagues serve people in more than 160 countries.
Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices, and Nutritionals products.
In Ireland, Abbott employs over 4,000 people across nine sites.
Position Summary: The OTC Analyst is accountable to perform/to review the day-to-day shared service credit operations for the region including but not limited to:
Ownership of the debtors' schedule with a clear understanding of client payment terms and likely payment dates to optimise the Accounts Receivable portfolio;Conduct credit checks on all customers, establish and manage limits;Managing the credit control function by liaising with clients and customer service to resolve payment queries and invoice disputes in a timely manner;Managing the cash application, ensure all cash receipts are applied properly by the cash app team;Maintaining and strengthening client relationships;Reporting on aged debtors;Reconciling the sales ledger;Providing any necessary support schedules and reconciliations for the month-end reviews;They are also responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Collections, Invoicing, Cash Application, and Dispute Resolution, on a daily basis for the region in order to mitigate risk and optimize the Accounts Receivable portfolio.
MAIN RESPONSIBILITIES INCLUDE:Perform day-to-day shared services credit and collections functions within the defined process standards working across captive and outsourced teams.Drive cash collections for the portfolio under management, review analyst's performance.Provide training and give feedback to team members.Help manager in driving team performance.Represent Team in stakeholders' meetings.Meet the agreed performance measures, KPIs, and goal setting processes.Prepare and review monthly performance reports.Ensure that the customer payments are adequately allocated.Assist management in performing, facilitating, and reviewing the day-to-day credit and collections activity within the centre and the 3rd party provider.Have a high level of understanding of the commercial operation.Standardise the credit and collections processes and services to the regional shared service organization.Evaluate best practices with global peers and develop improvement suggestions.Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region.Ensure integrity of internal controls, in partnership with the compliance team.Support internal and external audit queries.Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required.THE IDEAL CANDIDATE DISPLAYS:Problem-solving attitude.Attention to Detail - Focuses on the thoroughness and accuracy of work.Service Orientation - Understands and anticipates the internal and external customer business needs.Effective Communication - Expresses ideas effectively through multiple channels.Interpersonal Skills - Ability to build relationships with internal and external customers.Achievement/Motivation - Drives for success; shows persistence and perseverance to achieve concrete and tangible results.Composure - Performs well when faced with pressure due to adversity.Quantity/Quality of Work - Consistently produces accurate, thorough, and complete work within defined timelines.Accountability - Accepts responsibility with a high level of ownership and commitment to achieving results.MINIMUM EDUCATION:Bachelor's degree in business administration or Professional credit management qualification is highly preferred.
MINIMUM EXPERIENCE:Native Nordic speaker mandatory, Fluent in English.1-2+ years of international credit experience inclusive of all aspects of credit management.Knowledge and understanding of overall OTC processes.Experience in reading and analysing customer financial statements.Prior recent experience working in a captive SSC environment preferred.Experience with 3rd party outsource providers preferred.Additional SAP ERP experience is a plus.LOCATION:Ireland > Dublin : Block G, Cherrywood, Cherrywood Business Park
WORK SHIFT:Ie - Cw 37.5A (Ireland)
TRAVEL:Not specified
MEDICAL SURVEILLANCE:No
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day).
Abbott is about the power of health.
For more than 135 years, Abbott has been helping people reach their potential.
We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.
An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
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