Sales Support Role
In the construction industry, this rapidly growing company is seeking an internal Sales Support professional.
This dynamic opportunity involves supporting clients and sales teams with queries, orders, and product information in a customer service team based in North Dublin.
Your Career Path
With their excellent reputation, they offer considerable opportunities for career advancement. This includes intensive product and systems training as well as ongoing managerial support, providing regular chances to move up the career ladder.
* Handle customer queries and complaints, ensuring timely resolutions.
* Process sales orders accurately and efficiently.
* Manage customer interactions, including maintaining detailed records and administration of quotes.
* Liaise with internal teams and external suppliers to resolve issues and coordinate deliveries.
* Support Credit Control with pricing discrepancies and debt collection when required.
* Monitor and manage consignment stock levels and replenishments.
Work Environment
This full-time role will be 5 days a week in the office, Monday to Friday, from 8:30am to 5:00pm, without any overtime or weekend work involved.
Requirements
We are looking for someone who is fluent in English (spoken and written), has a strong customer focus, and excellent problem-solving abilities. The ideal candidate will be a confident communicator with the ability to manage multiple tasks under pressure and have highly organized skills with exceptional attention to detail.
* A minimum of 2 years' experience in a fast-paced customer service environment.
* High proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
* Knowledge of SAP or experience in the healthcare sector is an advantage but not essential.
What's On Offer
The salary range is €30,000 - €36,000 per annum, based on experience. Additional benefits include an annual bonus, pension scheme, standard holidays, and the opportunity to work in a professional, supportive, and multilingual team, developing your skills within a dynamic and growing company.