Job Title: Salon Coordinator - Front of House
Location: Zeba Hairdressing, Manor Mills Shopping Centre, Maynooth
Job Summary:
As the Salon Coordinator - Front of House, you will be the face of Zeba Hairdressing, offering a warm welcome to all our clients and ensuring the smooth running of daily operations. Your role is pivotal in creating a positive and seamless experience for our clients from the moment they step into the salon until they leave, looking and feeling their best. You will coordinate appointments, manage client relations, and uphold the salon’s standards of excellence in service and hospitality.
Key Responsibilities:
* Greet clients upon arrival, ensuring a warm and inviting atmosphere.
* Manage the salon’s appointment book, scheduling appointments efficiently while maximizing stylists' time and meeting client needs.
* Handle client inquiries in person, via email, and over the phone with professionalism and care.
* Process transactions and handle the cash register, ensuring accuracy in billing and payments.
* Maintain the appearance and cleanliness of the front of house, including the reception area and product displays.
* Coordinate with the salon team to ensure smooth operations and high-quality service delivery.
* Manage inventory of salon supplies and retail products, placing orders as needed.
* Resolve any client concerns or complaints with tact and professionalism, ensuring client satisfaction.
Requirements:
* Proven experience in a customer service role, preferably in the beauty, hospitality, or retail industries.
* Excellent communication and interpersonal skills, with the ability to interact positively with clients and team members.
* Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
* Proficiency in using salon management software and Microsoft Office Suite preferred.
* A friendly, outgoing personality and a passion for the beauty industry.
* Flexibility to work in shifts, including weekends and evenings.
Benefits:
* Competitive salary and performance incentives.
* Opportunities for professional development and training.
* Discounted products and services.
* A supportive and creative work environment within a leading salon brand.
Zeba Hairdressing is an equal opportunity employer and welcomes applications from all qualified individuals.
Job Types: Full-time, Part-time, Permanent
Pay: €30,000.00-€32,000.00 per year
Work Location: In person
#J-18808-Ljbffr