At U.S. Bank, we're on a journey to do our best.
Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive.
Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need.
From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology.
As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job DescriptionMonitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards.
Documents quality issues, performance measures and quality improvements for management review.
Provides information to assist in giving feedback to employees and in the training of employees.
Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.
Basic QualificationsHigh school diploma or equivalentTypically three or more years of experience in quality analysis and measurement activitiesPreferred Skills/ExperienceThorough knowledge and understanding of the products and services applicable to the assigned areaThorough knowledge of the productivity and accuracy standards of the assigned areaStrong knowledge of computer systems used in the assigned areaEffective verbal and written communications skillsProficient computer navigation skills using a variety of software packages including Microsoft Office applicationsBachelor's degree preferredWe offer an exciting, fast-paced and diverse working environment with employees of many different nationalities.
We provide benefits to help you protect your health and financial security; and give you peace of mind.
We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Elavon is wholly-owned by U.S. Bank, which just happens to be one of the world's most ethical companies.
Whichever part of the company you join, you'll soon see that we help our customers and communities thrive.
And we'll do the same for you, too.
From day one, you'll find ample opportunities to grow.
A variety of projects to work on.
A host of new skills to learn.
And you'll be surrounded by people who've got your back, and who'll do everything they can to make sure you're happy and fulfilled.
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