Job Summary
Lidl is a retail company that strives to deliver a fantastic customer journey for its shoppers. As a Customer Assistant, you will play a vital role in achieving this goal by providing excellent customer service and working collaboratively with your team.
Key responsibilities include interacting with customers in a pleasant and helpful manner, maintaining store cleanliness and hygiene standards, and ensuring stock loss controls are followed. If you have a can-do attitude, excellent customer service skills, and a willingness to go the extra mile, we encourage you to apply for this position.
What We Offer
* A competitive hourly rate of €440+ per week, rising to €16.90 after 3 years, based on a standard 30-hour contract.
* A range of benefits, including unsocial hours pay, 20 days' holidays per annum pro rata, company pension after 1 year, and opportunities for career development through our Leadership Academy.
* A supportive work environment that values diversity and inclusion, with a focus on employee well-being and recognition of high-performing individuals.
Job Requirements
* Age 18 or over due to alcohol sales requirements.
* Able to work across different shift times, tasks, and with various colleagues.
* Preferably, previous experience in a customer-facing role, but not essential if you have the right attitude.
Shift Patterns
1. Morning shift: Starting at 5am or 6am, assisting with product stocking, bakery preparation, and shop floor maintenance.
2. Middle shift: Ensuring stores are clean, presented well, and products remain fresh while helping customers and working on tills.
3. Late shift: Providing top-class customer service, restocking items, and preparing the store for the next day.
Benefits Package
We offer a comprehensive package that includes:
* Mobile and broadband discounts with Three network.
* Bike to Work Scheme.
* Circle K and Private Health Insurance discounts available for all employees.
* Maternity & Paternity Leave top-up, Marriage leave, Employee Assistance Programme.
Pay Structure
The following pay structure applies:
Year Basic Rate Unsocial Hours Overtime/Sundays Bank Holiday
1 €14.80 €18.50 €22.20 €29.60
2 €15.35 €19.19 €23.03 €30.70
3 €15.90 €19.88 €23.85 €31.80
4 €16.90 €21.13 €25.35 €33.80