Job Overview
The Motor Claims Handler will manage and process motor insurance claims to ensure a fair and efficient service for policyholders, controlling claims costs and maintaining quality standards.
Key Responsibilities
* Claims Assessment & Processing: Comprehensive investigation, assessment, and settlement of claims.
* Customer Service & Communication: Collaborate with customers to manage claims accurately and ensure alignment with company policies and industry regulations.
* Collaboration with Third Parties: Work closely with repair shops and other third parties to facilitate claims processing.
* Claims Investigation & Fraud Prevention: Identify and prevent fraudulent activities within the claims process.
* Quality Analysis & Team Support: Oversee quality control within the motor claims handling team and provide support as needed.
* Resolution & Settlement of Claims: Ensure timely and satisfactory resolution of claims, adhering to company policies and industry regulations.
* Documentation & Reporting: Maintain accurate and detailed records of claims activity and provide regular reports to management.
Qualifications and Experience
* Degree or Diploma in Insurance, Business, Law, or Related Field: A relevant academic qualification is preferred.
* CIP Qualified (Certified Insurance Practitioner): Must hold this certification.
* Minimum 1-3 Years in Claims Handling: Experience in a similar role, preferably within motor insurance, with quality management experience being an advantage.
* Familiarity with Claims Management Software: Knowledge of software such as Guidewire or Claims Centre and Microsoft Office Suite is essential.
Additional Requirements
* Irish Insurance Legislation: Familiarity with regulatory frameworks, including the Consumer Protection Code.
* Skills: CIP Claims Motor Benefits
We offer a range of benefits, including work-from-home options, parking, hybrid working, and a bonus scheme. The salary package up to €65,000, depending on experience.