Top Security is a leading provider of security solutions to a large and diverse client base including State and semi-state bodies, small & medium sized businesses, large corporations, property companies and residential customers nationwide. We are seeking a Communication to run the Communications Division. The role involves managing a state-of-the-art Alarm Receiving Centre including all aspects of the business. The successful candidate will be required to manage staff internally and externally, sales and operations. Services are provided to customers on a nationwide basis and a strong customer service orientation is necessary in the role. An understanding of a 24-hour emergency services environment is advantageous but not essential. The successful candidate should have experience of managing a business unit with a successful record of meeting their objectives. An attractive package commensurate with the role is available for the successful candidate. Key Responsibilities: Responsible for managing sales staff and all aspects of sales. Ensuring business policies and processes are effectively communicated, and implemented. Manage all aspects of a 24 hour the Alarm Receiving Centre. Ensure a customer focus within all areas of operational activities. Provide leadership in terms of the ongoing development of the business. Manage control room operators to ensure effective implementation and of all SOPs within the ARC. Oversee the maintenance of the Telecoms infrastructure and liaise with external software suppliers Experience Required Proven track record managing a busy commercial environment. A minimum of 5 years managerial experience in Account Management/Sales in a services sector. Effective people management. Good communication and interpersonal skills with the ability to develop relationships. Effective negotiation skills Skills: Management Business Development Systems