Job Title: Administrator/Junior Accounts Clerk
We are seeking a motivated and detail-oriented Administrator/Junior Accounts Clerk to support the smooth operation of our oil delivery depot during the busy winter months.
Key Responsibilities:
* Respond to incoming customer calls in a professional and courteous manner.
* Assist customers with queries about orders, deliveries, and payments.
* Process customer payments securely and accurately.
* Generate and issue sales invoices.
* Assist with basic account reconciliations and financial record-keeping.
* Coordinate with drivers regarding delivery schedules and route adjustments.
* Manage delivery requests from customers and schedule appropriately.
* Maintain accurate records of deliveries and ensure timely updates in the system.
Administrative Duties:
* Update and maintain customer records in the company database.
* Filing and organising documentation related to orders, payments, and deliveries.
* Prepare daily and weekly operational reports as needed.
Key Skills & Qualifications:
* Previous experience in an administrative, accounts, or customer service role is desirable.
* Strong communication skills, both verbal and written.
* Proficiency in Microsoft Office (Word, Excel) and familiarity with accounting software (training provided if necessary).
* Excellent organisational skills and attention to detail.
* Ability to multitask and work effectively under pressure during busy periods.
* A friendly and professional attitude when dealing with customers and team members.
This role is based on site and contract will be renewed each season. This role is working in a close-knit team with drivers, customer service staff, and depot management.
{lang_code}: en