Ranked as one of Ireland’s best workplaces by ‘Great Place to Work’, Harvey Norman is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.
ABOUT THE JOB:
Reporting to the Store Manager, Harvey Norman is looking for a Retail Support & Operations Person. The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and focuses on improving the overall customer experience.
This is an excellent opportunity to work in a fast-moving and dynamic retail company. This is an instore role and the applicant must be available to attend work at the stated location.
YOUR JOB – your tasks will include:
* Build customer loyalty by providing a great, friendly, and professional service.
* Process online sales orders (invoicing / click & collect preparation).
* Analyze and monitor daily reports, flagging priorities to the manager.
* Assist on the Cash Desk during busy periods.
* Take ownership of customer service, responding promptly to customer queries.
* Other duties that may be required from time to time to fulfil your role.
YOUR PROFILE – your knowledge, skills, and experience include:
* Experience and Qualifications: Ideally have retail experience but not essential as excellent training will be provided.
* Customer Orientated: Thrive in a customer-focused environment, be people-oriented, and be competent in problem-solving.
* Attention to Detail: Have a keen eye for detail and display accuracy.
* Team & Collaborative Working: Works cooperatively and is a supportive member of the team. Actively helps and supports others to achieve team goals.
* Adaptable to Change: Be open and accepting of necessary change and innovation within the company, showing a willingness to learn new ways to accomplish objectives.
* Positive Attitude and Outlook: You have a positive outlook on life, work, and self, and you have an optimistic view of the future and your own performance.
WHY PEOPLE JOIN US:
* We’re dynamic and growing!
* Fun, high-energy work environment.
* Culture of developing and promoting from within the company.
* Our entrepreneurial spirit.
* Generous staff discounts.
Additional Information:
* This is a full-time, fixed-term contract with potential for permanency.
* We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays.
* The successful candidate will be required to attend a company induction day.
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