Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleBusiness AnalystWhat does a successful (Insert Job Title) do at Fiserv? As a Business Analyst (BA) you will be responsible for gathering and understanding the business needs of Fiserv’s clients. You will ensure that the requirements are accurately documented allowing Fiserv’s technical teams implement the defined solution. You will be part of the amazing BA Team, we are team that supports each other in our commitments and deliverables. This role will provide you the opportunity to collaborate with cross-functional teams, influence key decisions, and shape the future of our business.What you will do:Gather and document business requirements. Understanding current business needs, identify gaps with those current procedures, and recommend possible solutions. This includes data gathering and exploration, research into current industry trends, and what competitors might be doing and working closely with stakeholders across departmentsFeasibility assessment of client requirements against existing functionInterrogation of system possibilities that would meet client requirements, and effort assessment for sameDetermine stakeholders (clients / internal teams / vendors), and establish areas for additional stakeholder involvementContinuously assess the effectiveness of implemented solutions and suggest refinementsAwareness of cost effectiveness, timeliness and priorities of each deliveryAbility to illicit necessary detail and comprehend multiple technical wide-ranging requirementsAnticipate post-production implications with delivery of requirementsAssess the impacts to each (multiple) stakeholder involvedWhat you will need to have:4-year degree or equivalent experience3-4 years analysis experienceKnowledge and experience – ‘Agile SAFE’ Methodology in Enterprise Jira (drafting Features, User Stories and Acceptance Criteria) and ConfluenceProven track record of gathering customer requirements ‘As-Is’, analysing and translating these into business ‘To-Be’ solutionsAbility to provide concise and necessary details required for each stakeholder (multiple)Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, clients, developers, testers and subject matter expertsProficiency in Microsoft Office drafting Business Requirements Documents / Solution Scope Documents, XLS, XML, Visio, PowerPoint - project size / scope can vary considerablyWhat would be great to have:Qualification in Business/AccountingAbility to write / run SQL scripts advantageousFinancial services or payments knowledgeThank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.