Are you a content specialist looking to bring joy to millions of people every year? At Smartbox, we're Europe's leading gift experience business. We help people fulfill their dreams, whether it's driving a supercar, going parachuting, or staying in a luxury treehouse.
We have a presence on our website smartbox.com, online partners, and in over 17,500 points of sale across the globe, including Smartbox boutiques, department stores, supermarkets, and specialist retailers.
Job Description
As our Dutch Content Specialist, you'll play a crucial role in crafting engaging content that captivates our Dutch audience and drives results across our digital landscape. You'll work closely with our dynamic Trading Team, collaborating with SEO, CRM, Paid Channels, and UX teams to gain a comprehensive understanding of how an e-commerce powerhouse operates.
If you have a keen eye for detail, excellent organisational skills, and a passion for storytelling, this is the perfect opportunity to unleash your creativity.
Key Responsibilities:
* Create, deliver, and manage high-quality digital content on our e-commerce sites and other platforms.
* Partner with our Online team to provide merchandising and linguistic support.
* Edit and refine content to perfection, ensuring flawless grammar, spelling, and adherence to brand style.
* Help execute campaigns, promotions, and strategies, keeping all content fresh and engaging.
* Prioritise, schedule, and manage online content and merchandising workload to meet business deadlines.
* Plan, provide, and manage all copy for CRM newsletters and automated campaigns.
* Collaborate with other team members to promote synergies between markets or refine tools, workflows, and processes used by the team.
* Ensure all content follows best SEO practices and adheres to the company's brand guidelines.
Analysis and Optimisation:
* Monitor the performance of content across all digital media platforms.
* Conduct analysis to identify and drive increased revenue growth through merchandising, landing pages, imagery, and content.
* Assist with the optimisation of site navigation through the analysis of customer journeys.
* Track metrics like revenue, conversion, and bounce rates to see the impact of your work in real-time.
Localisation:
* Localise every piece of content to resonate with Dutch customers, using culturally relevant language and references.
* Perform QA and liaise with product owners, developers, and other stakeholders to investigate, fix, or overcome issues and challenges.
* Conduct competitor research and develop customer-converting ideas to test.
Essential Competencies/Skills:
* Minimum of 2 years coordinating and executing merchandising/e-commerce initiatives in an e-commerce environment.
* Experience with website content management systems like Magento.
* High attention to detail, with an eye for localised content and translation.
* Strong creativity.
* Excellent organisation, time management, and the ability to turn insights into actions that enhance customer experience.
* Exceptional copywriting skills in Dutch and solid competency in English.
Benefits:
* 25 days Annual Leave.
* Maternity and Paternity leave.
* Pension 5% matching.
* Private Health Insurance and Dental Insurance.
* Tax saver Ticket and Bike to work scheme.
* Breakfast and Snacks provided in office.
At SmartboxGroup, we're committed to equal opportunities employment. We consider all individuals seeking employment at SmartboxGroup without regard to race, sex, colour, religion, age, national origin, marital status, physical or mental disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status.
We encourage applications from all candidates who share our passion to inspire people to experience life. If you need assistance or an accommodation for this process due to a disability, please let us know.