We are currently seeking a Junior IT Support Specialist to work for a company based in Waterford.
WHAT WE OFFER
* Competitive salary ranging from £24,000 - £30,000 per year, based on experience.
* Opportunities for professional development and access to a dedicated training budget.
* A collaborative and supportive team environment.
RESPONSIBILITIES
* Provide technical assistance and support to end-users for hardware, software, and network-related issues.
* Troubleshoot and resolve basic IT problems, escalating more complex issues to senior team members when necessary.
* Install, configure, and maintain computer systems, software applications, and peripheral devices.
* Assist with IT inventory management, including tracking and ordering equipment and supplies.
* Contribute to the development and maintenance of IT documentation and knowledge base.
MINIMUM REQUIREMENTS
* Basic understanding of computer hardware, software, and networking concepts.
* Strong problem-solving skills and ability to learn new technologies quickly.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a team environment.
* Previous experience in a technical support role or relevant IT certification(s) is a plus but not required.
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