Customer Relationship Management Analyst
This is an exciting opportunity to become part of one of Ireland’s oldest organizations, known for its dedication to excellence. As a CRM Analyst, you will play a crucial role in delivering accurate reports, extracting meaningful insights, and supporting data-driven business decisions.
This role is perfect for a junior data analyst eager to develop their technical skills in CRM systems while collaborating with various teams. You will gain hands-on experience in Power BI, Excel, and Aptify, working on automation and process improvements to enhance business operations.
If you are a proactive and ambitious junior data analyst, looking to develop your CRM expertise in a collaborative and dynamic environment, this is your chance to grow with a trusted Irish institution!
You will:
* Develop and optimize reports and automation systems using Power BI
* Extract, analyse, and interpret data from Aptify to drive strategic insights
* Identify trends in member behaviour and provide actionable recommendations
* Support colleagues with reporting and data-related queries
* Maintain and improve automation processes to enhance efficiency
Skills/Experience:
* Proficiency in Power BI, Advanced Excel, and VBA.
* Experience working with CRM databases (Aptify preferred).
* Strong analytical and problem-solving abilities.
Salary / Remuneration:
Paid sick leave, 20-day AL, pension plan, discount on gym, 5% bonus!
For more information contact Joana Mota confidentially at +353 1 649 8532 or email your CV to joana.mota@archer.ie
I specialize in recruiting for Data Analyst, if you wish to discuss this or other opportunities, please feel free to contact me.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Accounting and IT System Data Services
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