Job Description
This role presents an exciting opportunity to collaborate with a forward-thinking team that supports clients across 23 countries, offering an extensive range of managed security and cloud services.
Key Responsibilities:
* Client Portfolio Management: Oversee and nurture a portfolio of existing clients to ensure sustainable long-term partnerships.
* Customer Engagement: Maintain regular communication with clients to foster strong, enduring relationships.
* Account Expansion: Identify and capitalise on opportunities to generate additional business within current accounts.
* Sales Strategy Execution: Collaborate with marketing to drive potential new business opportunities through the sales pipeline to successful closure.
* Issue Resolution: Address and resolve customer challenges efficiently and effectively.
* Sales Forecasting: Provide accurate projections and performance insights during regular business reviews.
* Collaborative Projects: Participate in cross-functional initiatives, leveraging internal resources to address challenges and deliver solutions.
Experience and Skills Requirements:
* Detail Orientation: Strong organisational skills to manage multiple priorities simultaneously.
* Account Management Expertise: At least three years of experience in a senior account management role with a focus on solution-based selling.
* Effective Communication: Exceptional written and verbal communication skills.
* Analytical Thinking: Strong problem-solving abilities and commercial acumen.
* Team Collaboration: Ability to coordinate and work seamlessly with sales and technical teams.
* Project Coordination: Skilled at breaking down complex projects into manageable tasks.
* Technology Awareness: Broad understanding of industry products, services, and solutions.
* Influencing Skills: Adept at engaging and influencing both internal and external stakeholders.
* Tech Enthusiasm: Passion for technology and emerging trends.
* Self-Motivation: Highly driven, goal-focused, and proactive.
Education Requirements:
* Minimum: Secondary education completion.
* Preferred: Bachelor's degree or equivalent qualification.
Benefits:
* Competitive compensation package based on experience.
* Inclusive benefits programme including hybrid working
* Opportunities for professional growth and career advancement.
* Innovative and supportive work environment with a focus on continuous improvement.