Radisson RED Galway is a new and exciting addition to the vibrant city of Galway. This property marks the first Radisson RED in Ireland, bringing a fresh and unique experience to the area.
About Us
We are part of the Radisson Hotel Group, one of the world's largest hotel groups with over 1,160 hotels in operation and under development across more than 95 countries.
Our Mission
Innovation is at the heart of our operations, and we strive to enhance the spirit through art, music, and fashion with connectivity, passion, and flair.
The Role
We are seeking a dedicated and passionate Meetings & Events Operations Manager to join our team at Radisson RED Galway.
This role will be responsible for coordinating and executing events that embody the Radisson RED spirit - bold, unique, and absolutely unforgettable.
You will oversee every detail, from setup to teardown, ensuring flawless execution on the day.
As the driving force behind every event, you will work closely with clients to understand their vision, coordinate with vendors, manage event logistics, and ensure exceptional guest service.
Responsibilities
* Ensure the smooth running of the meeting & events department, delivering high standards of client and guest experience.
* Maximise client and guest satisfaction through proactive problem resolution and responsive approach to enquiries.
* Develop and implement strategies to achieve departmental metrics and targets.
* Effectively manage the life cycle of the team within the department, fostering growth, development, and performance.
* Prepare and manage the departmental budget, controlling costs and inventory while achieving sales targets.
* Establish and deliver effective programs to advance sales and profitability, incorporating environmental concerns.
Competencies & Skills Requirements
* Proven experience in meeting & events management.
* Strong problem-solving capabilities and adaptability.
* Excellent leadership skills with a hands-on approach.
* Commitment to exceptional guest service and passion for the hospitality industry.
* Ability to find creative solutions and communicate effectively.
* Skilled with Microsoft Office software.
* Positive and communicative personality with excellent analytical and strategic skills.
What We Offer
* Competitive salary.
* Career progression opportunities.
* Meals on duty.
* Employee and Friends and Family discounts available within the group.