Join to apply for the Customer Services Agent role at The City Bin Co.. This role is based in Oranmore, Co. Galway.
Primary Function
The primary function of this role is to handle all customer queries that come into the customer care centre, ensuring customers receive a professional, efficient, and prompt response to their query. It requires liaison with multiple internal departments.
Responsibilities Include
* Delivering the highest levels of care to customer satisfaction
* Providing accurate and timely responses to all queries
* Effectively interacting with other members of the team
* Answering the phones in a timely manner
* Taking orders and allocating to Weight soft system
* Any other duties as required
Person Specification
* Excellent telephone manner
* Excellent customer service skills
* Good Knowledge of Galway/Connaught areas an advantage
* Excellent interpersonal and communication (verbal, phone & written) skills
* Excellent attention to detail skills
* Proven strong interpersonal and team-working abilities
Key Skills Required
* Communication
* Customer Focus
* Initiative
* Professionalism
* Diligence
* Planning/Organisation
* Working with people
Benefits
* Group Life Assurance
* Parking
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Administrative and Support Services
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