Technical Services Support Engineer – Dublin
Technical Services Support Engineer – DublinDatapac is seeking a Technical Services Support Engineer to join our growing team in Dublin.
This is an entry-level, 3-month contract role with the potential for a permanent position for a motivated junior IT professional looking to develop their career in technical support and hardware engineering.
Key Responsibilities:Hardware Repairs & Troubleshooting – Diagnose and repair IT hardware (laptops, printers, PCs, and servers) within the workshop.Stock & Equipment Management – Assist in maintaining workshop stock levels and preparing parts for field service calls.Device Configuration & Pre-Staging – Complete imaging, memory upgrades, and hardware modifications before customer deployment.Installation Support – Work alongside senior engineers to set up and deploy print and personal computing hardware for customer projects.Onsite Technical Support – Provide hands-on support for Managed Print Services (MPS), troubleshooting print-related issues at customer sites.Preventative Maintenance – Conduct routine servicing of customer devices, including replacing consumables and performing diagnostic checks.Qualifications and Experience:Full manual transmission driving licenseTechnical Certifications (HP Print & Personal Computing desirable, or willingness to obtain).Experience or knowledge of Print Fleet Management & MPS software (SafeCom, Jet Advice, or similar) is advantageous but not essential.Ambition to develop your technical expertise, with a focus on Office 365 and hardware technologies.Personal Attributes:Interest in IT hardware and technical problem-solving.Strong communication skills and a professional approach.Self-motivated, eager to learn, and a strong team player.Detail-oriented with a proactive attitude.Rewards and Benefits:A supportive and collaborative work environment.Sponsored training and continuous professional development.Life Assurance.Wellness programme, including an Employee Assistance Programme.Teambuilding initiatives.Three paid volunteer days annually to support community engagement.If you are passionate about IT and looking for a role where you can grow your skills in a dynamic technical environment, we'd love to hear from you.
Datapac is an equal opportunities employer.
If you have any interview requirements, please include them when submitting your CV.
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