Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT Data is looking for a professional with experience in IT service assurance.
The candidate will be responsible for service assurance of all services within the specific business area and will assist technical leads in maintaining the service standards
Responsibilities:
Incident And Problem management Live Incident swift response teamCoordination of incidents Problem management Coordinating/driving of Engineering activity to engineer our way out of future occurrencesOnCallProduction Systems Monitoring Splunk MonitoringGrafana MonitoringDashboards Build/ImprovementsMailboxChange Control as it relates to service Full awareness of all production change plans Change Approval Board attendanceSystem Ownership BAU ownership activity (eg.
IT Pam Reviews, uControl Map reviews, JST and Dora asks)Legacy System Treatment Strategy DevelopmentAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Visit us at us.nttdata.comNTT DATA endeavors to make accessible to any and all users.
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NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For our EEO Policy Statement, please click here.
If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.#LI-EMEA Apply Listen to the story of Employee Voice Annette Barnabas Business Analysis Associate Director India Read more Vanathi Asok Director – Project and Application Services India Read more Swathi Sujir Business Operations Supervisor India Read more Apply Back to search results