Job Title: Claim Assessor
We are seeking a highly skilled and compassionate Claim Assessor to join our growing Claims team.
This is an exciting opportunity to make a real impact, collaborating across multiple internal and external functions to provide exceptional service to our customers.
You will gain valuable experience in claims assessment and customer relations, working with a team of skilled professionals who share your passion for helping people.
Key Responsibilities:
* Audit new claims, determining appropriate medical and financial documentation.
* Make informed decisions on claims once all evidence has been received.
* Calculate benefits owed to customers and handle ongoing payments.
* Review existing claims to ensure continued eligibility for payments.
* Explore rehabilitation opportunities for customers when appropriate.
* Collaborate with a team of skilled claims assessors to handle and assess new and ongoing Income Protection claims.
What We Are Looking For:
* A passion for helping people and securing the right outcomes for customers.
* Experience as a Claims Assessor and understanding of risk claims processes.
* Being highly organised and self-motivated, with excellent time management skills.
* Strong written and verbal communication skills and a keen attention to detail.
Requirements:
* Experience in a Life Assurance Company, preferably in claims or underwriting.
* Diploma in Life and Disability Claims (DLDC), CII Diploma in Life and Disability Underwriting (DLDU), QFA Qualification, or Accredited Product Adviser (Life Assurance).
About The Team:
The Income Protection Claims Team is dedicated to assessing and managing claims for our Individual and Group Life Assurance policies. We take pride in supporting our customers, paying over €120 million annually. Working closely with both individual and corporate customers, the team plays a key role in ensuring customers are protected during challenging times.
Why Work With Us?
The Bank of Ireland company culture prioritises work life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us, we have an employee assistance program, Web Doctor and financial wellbeing coaches available.
Benefits:
We offer a comprehensive range of benefits to support your career growth and personal wellbeing, including flexible working, training and development opportunities, and a competitive salary package.