Department: Maintenance
Reports To: Engineering Director
Job Summary:
This role is responsible for performing a variety of maintenance, repair, and upkeep tasks to ensure the hotel property remains in excellent condition. This role involves responding to guest and staff maintenance requests, performing preventative maintenance, and ensuring all facilities operate safely and efficiently. The ideal candidate will be skilled in basic carpentry, plumbing, electrical, and general maintenance tasks, with a strong commitment to quality service.
Key Responsibilities:
* Perform routine and emergency repairs (e.g., plumbing leaks, electrical faults, door/window adjustments, furniture fixes).
* Conduct preventative maintenance on equipment, HVAC systems, and guest rooms.
* Maintain and repair hotel fixtures, fittings, and furnishings.
* Respond promptly to maintenance requests from guests and staff in a professional manner.
* Ensure all guest areas (rooms, lobbies, restrooms) are in optimal working condition.
* Inspect and maintain public areas, back-of-house spaces, and outdoor facilities (e.g., lighting, signage, walkways).
* Assist with painting, wallpapering, plastering, tiling, and other minor refurbishment projects.
* Follow health and safety regulations, including fire safety and equipment checks.
* Report major repair needs or hazards to the Engineering Director.
* Work with housekeeping, reception, and other departments to address maintenance needs.
* Assist with seasonal tasks (e.g., snow removal, pool maintenance).
Qualifications & Skills:
* Experience: Previous maintenance/handyman experience (hospitality/pool plant preferred).
* Technical Skills: Basic knowledge of plumbing, electrical, carpentry, and HVAC systems.
* Tools: Proficiency with hand/power tools and maintenance equipment.
* Physical Ability: Capable of lifting heavy items, climbing ladders, and standing for long periods.
* Soft Skills: Strong problem-solving, attention to detail, and customer service orientation.
* Flexibility: Willingness to work one weekend day.
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