Role: Alarm Control Room Operator
Location – Dublin 24
Shift work – 12 hour shifts – 4 days over 7.
Salary – €36k – €40k
Role requirements:
* Monitor alarms, CCTV, and other security systems in real-time.
* Assess and respond to alarms or incidents following established procedures.
* Dispatch security personnel or contact emergency services when necessary.
* Log all incidents, alarms, and responses accurately and in a timely manner.
* Maintain effective communication with team members, clients, and emergency responders.
* Perform regular system checks to ensure functionality and reliability of equipment.
* Provide excellent customer service to clients and answer any security-related inquiries.
Candidate Requirements:
* Prior experience in a control room or alarm monitoring environment preferred.
* Strong ability to stay calm and focused under pressure.
* Excellent communication skills, both verbal and written.
* Attention to detail with a proactive approach to problem-solving.
* Basic computer skills; familiarity with alarm monitoring software is a plus.
* Ability to work various shifts, including nights, weekends, and public holidays.
OB22
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