Ergo is seeking an experienced IT Engineer for a permanent role in the Sligo / Roscommon area. The successful candidate will join an established MSP providing onsite technical support to clients. This role is a mix of hardware installation and IT Systems Administration on the Microsoft365 stack.
You will work from home in this role and should have your own transport. Mileage will apply for all field work.
What will you do?
* Provide remote technical support to clients
* Drive to customer sites to provide in-person IT Support which will include networking, IT Security, systems administration and hardware installation
* Build PC's and Laptops
* Conduct "health checks" on existing IT systems
* Systems administration using Office 365 (Exchange Online, SharePoint, Teams) and Azure
* Implement and monitor Network infrastructure
* Manage IT security / Firewalls
* Manage Backup systems and Disaster Recovery
* Mobile Device Management and MFA using Intune
What do you need?
* Previous experience in a similar role - Field Engineer, Systems Engineer, Systems Administrator
* Own transport and Driver's License
* Experience in M365, Azure, Active Directory and Network Support
* Professional certifications a real advantage (Cisco, Microsoft, CompTIA)
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