Job Title: Sales Administrator
Salary: €32k+ DOE
Job Type: Permanent
Location: Dublin 14
Ref: S011636
RecruitmentPlus on behalf of our client have an excellent opportunity to join the team of a successful high-quality Irish retailer as a Sales Administrator. This role will suit a highly motivated and customer-focused administrator who enjoys working in a fast-paced environment. It can be a varied role supporting the sales team and responding to customer queries over email, telephone, and in-person.
Requirements:
* At least 1 year of previous experience in sales administration / order processing
* Demonstrable experience of working in a fast-paced retail or customer service environment
* Managing order flow in an online shop would be a distinct advantage
* Excellent IT skills, with CRM system experience and proficiency with the Microsoft Office package is necessary
* A strong and motivated administrator, able to organise and prioritise workload
* Be customer-focused, with excellent communication skills and a solutions-focused outlook
* Proficient in the English language
* Able to work in a team environment and individually with a forward-thinking and positive attitude
Key Duties & Responsibilities:
* CRM management, provide quotes, process orders and customer service for both the online and in-house store
* Manage various inboxes, responding to email and online queries through social media etc.
* Provide leading customer service at all times and process returns / claims / exchanges
* Liaise with sales personnel on backorders etc.
* Sales invoicing
* Build and maintain strong working relationships with both internal and external teams
* Customer follow-up via phone and sales team, assist the sales desk
* Other administration tasks as required
If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience.
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