Role Description:
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Fenergo is a global company that revolutionizes the way client and regulatory technology is utilized in the financial industry. We empower financial institutions to deliver a faster, compliant, and digital customer experience through our Client Lifecycle Management (CLM) software solutions.
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The Principal Consultant role requires an expert-level knowledge of domain, product, and delivery methodology to guide and successfully implement Fenergo's product offering within the client environment. This involves leading by example, executing best practices in project delivery, and resolving functional challenges that require influencing and partnering with various internal and external stakeholders.
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We are seeking a highly ambitious and experienced individual who can make a significant impact in the financial services industry. The successful candidate will have strong commercial acumen, a deep understanding of the commercial impact at all stages of delivery, and the ability to travel domestically and internationally to attend on-site client meetings.
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Your Responsibilities:
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* Communicate effectively with clients and be considered a confident domain and product expert in one or more of the domains listed above.
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* Challenge clients on requirements to drive out optimum solutions and align with industry best practices, the Fenergo product offering, and the overall implementation strategy.
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* Foresee and escalate issues in a timely manner, avoiding negative impact on the project success.
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* Provide comprehensive customer demonstrations on Fen-X CLM platform.
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* Drive internal and external communications aimed at effectively managing stakeholder expectations.
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* Provide support to pre-sales and sales as needed.
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* Practice and leadership: Play a supporting role in shaping the direction of the Functional Delivery Organisation.
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* Support employee development through line management and becoming an SME in multiple parts of the Fenergo Product and regularly delivering training on these areas.
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Requirements:
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* Minimum of 10 years' industry and domain experience implementing, consulting or managing software projects and working on the vendor side within the financial services industry.
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* 10 years plus working experience in Transfer Agency and/or Fund Administrations.
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* Detailed knowledge of the AML regulatory environment in Ireland.
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* Additional knowledge of Luxembourg and UK regulatory environment would be a distinct advantage.
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* Strong presentation and communication skills.
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* Strong interpersonal/leadership skills – ability to shape and lead conversations at all levels.
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* Excellent written and oral communication skills.
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* Excellent organisation skills.
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* Effective listening skills.
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* Experience offering design solutions.
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* Experience leading client engagements and leading a team.
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* Proven track record of developing and growing talent through effective people management.
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What we offer:
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* Healthcare cover through the VHI.
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* Company pension contribution.
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* Life assurance/ Income protection.
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* 23 days annual leave.
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* 3 company days.
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* Annual bonus opportunity.
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* Work From Home set-up allowance.
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* Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management.
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* Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more.
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* Buddy system for all new starters.
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* Collaborative working environment.
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* Extensive training programs, classroom and online, through 'Fenergo University'.
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* Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
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* Defined training and role tracking to allow you see and assess your own career development and progress.
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* Active sports and social club.
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* State of the art offices in the heart of Dublin's Docklands with great facilities, canteen and games area.
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About us:
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Fenergo is an equal opportunity employer committed to creating a diverse and inclusive workplace where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.