Main Areas of ResponsibilityQuality Management / Leadership· Develop and implement a robust quality management system (QMS) to ensure product or service quality meets customer expectations.· Lead and mentor the quality team, fostering a culture of continuous improvement and accountability.· Establish and communicate quality-related goals and metrics to all relevant departments.· Liaise with Production and Quality Control by providing Quality support to Incoming Quality Control, In-Process and Final Quality Control.· Provide input and support to the Weener Plastics Corrective and Preventive Action program (CAPAs) and the Non-Conforming Product Process.· Support of the Internal Audit, Supplier Audit and Regulatory Audit Programmes· Conducting, documenting, and reviewing complaint investigations.· Provide meaningful Quality measurement while ensuring that in-house or external Quality issues are effectively prioritised and acted upon in a timely manner.· Provide Quality support to the Research and Development departments up to and including transfer to Production, understanding Design Assurance activities, reviewing associated documents including Design Verification/Design Validation, Design and Process FMEA, Process Validation and Test Summaries.Process Improvement· Conduct regular audits to assess adherence to quality standards and provide recommendations for improvement.· Streamline and optimize quality control processes to enhance efficiency.· 8D reporting· 7 step problem solving methods.· Risk assessment of customer complaints, Non-conformance and CAPA's. Including 7 step problem solving, 8D reporting. 5 why’sRegulatory Compliance· Keep up to date on industry regulations and ensure that the organization remains compliant with applicable standards and certifications.· Interface with regulatory agencies and customers as needed to address quality-related inquiries and concerns.· Responsible for the implementation of the ISO and BRC standards along with their related responsibilities.· Ensure that Weener Plastics Code of Conduct is considered in all business matters carried out on Weener Plastics behalf.Supplier Quality Management· Support the Supplier Appraisal and Approval processes· Evaluate and manage supplier performance to ensure the delivery of high-quality materials and components.· Collaborate with suppliers to resolve quality issues and implement corrective actions.Documentation and Reporting:· Maintain accurate and up-to-date documentation related to quality assurance activities.· Prepare and present regular reports on quality metrics, trends, and improvements to senior management.Training and Development:· Develop and implement training programs to enhance the skills and knowledge of team members in quality-related areas.· Ensure that all employees are aware of and adhere to quality standards and proceduresKnowledge, Skills & Experience· Third Level qualification in Science, Engineering, or a relevant technical discipline.· Data driven decision making.· SPC, Cpk understanding.· Qualification in Quality/Validation/Statistics/ Risk would be a distinct advantage.· Proven knowledge and experience of all aspects of Validation including Design, Process Validation.· Good working knowledge of statistics / Mini Tab Training