Allianz plc is a trusted insurance partner to over 700,000 customers in Ireland. We offer a wide range of insurance products and are committed to protecting the things that matter most to our customers.
We are recruiting for a Motor Bodily Injury Claims Handler to join our team, based in Dublin. Your role will involve the pro-active handling and management of a portfolio of bodily injury claims from notification through to settlement.
Key Responsibilities:
* Proactive management of claims while demonstrating exceptional customer service, to both internal & external customers.
* Handle claims in line within Allianz's claims handling requirements and regulatory requirements.
* Evaluate liability through desktop investigation and the instruction of external resources.
* Evaluate Allianz's potential financial exposure on an ongoing basis to ensure that each claim is adequately reserved for.
* Negotiate settlement of claims directly with claimants and solicitors.
* Handle litigation files that will require Court attendance for hearings, settlement and other consultations once you have the required experience.
* Identify instances of potential fraud; escalate cases to the SIU team where appropriate.
* Maintain effective internal and external relationships.
Essential Requirements:
* Previous experience handling a similar portfolio of Motor Injury claims.
* Alternatively hold at least 3 years Motor Damage experience.
* CIP, Dip CII, Grandfathered or ACII qualification.
* Proven track record of excellent customer service delivery and strong communication skills.
* Understanding of technical claims processes and procedures.
Desirable Requirements:
* Third level qualification.
Benefits:
* Work From Home.
* Meal Allowance / Canteen.
* Paid Holidays.
* Parking.
* Pension Fund.
* Healthcare.
* Hybrid Working.
* Laptop / WFH Equipment.