Audio Visual Service Field Technician
Competitive Salary: €38,000 DOE. Full-time, permanent role.
Overview:
Our client is seeking an experienced AV Service Support Engineer to join our growing team. In this role, you will be responsible for ensuring the efficient operation of Audio-Visual systems for our clients, both on-site and remotely.
This is a full-time position, Monday to Friday, with occasional overtime and travel outside of Dublin, including potential overnight stays.
Key Responsibilities:
* Perform on-site and remote maintenance and repair of Audio-Visual systems.
* Test and troubleshoot integrated systems, including DSP systems.
* Collaborate with technical engineers from manufacturers to resolve complex technical issues.
* Fine-tune audio and video systems for optimal performance.
* Manage van stock and update warehouse inventory as required.
* Maintain strong customer relationships through effective communication with all stakeholders.
* Adhere to safety policies and procedures while working at client sites.
* Ability to travel to various job sites as required.
* Other duties as needed.
Requirements:
* Minimum of 1-2 years experience in AV service.
* Strong troubleshooting skills with the ability to diagnose and resolve complex system issues.
* Excellent communication and interpersonal skills, both with internal teams and clients.
* Experience with remote access programs and an understanding of network configurations, including VPN.
* Knowledge of advanced signal flow for audio, video, and control systems.
* Ability to manage multiple tasks with changing priorities, working independently to meet deadlines.
* Strong organisational skills and attention to detail.
* Industry-recognised qualifications such as Crestron, QSYS, Biamp, Poly preferred.
* Minimum Leaving Certificate or equivalent preferred.
* Formal education in Electronics or a related field preferred.
Offer:
* Performance-based bonus paid annually.
* Death in service and permanent health insurance.
* Annual leave increase based on length of service.
* Long-term service bonus for eligible employees.
* Team-building company away days.
* Access to training programs and development resources.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Customer Service
Industries: Audio and Video Equipment Manufacturing
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