Help the World Run Better
Our company culture is centered around empowering innovation through collaborative breakthroughs. We focus on building a strong foundation for tomorrow, embracing diversity and flexibility, and prioritizing purpose-driven work that looks to the future.
Your Role
You will leverage your experience working with customers who have hybrid ERP/S4HANA system landscapes to engage with customers at the C-suite level. As a customer advocate, you will be their voice within SAP and understand competitive threats, utilizing proper escalation channels to address their needs during challenging times.
This role requires you to understand customer needs and how to leverage SAP solutions to meet them, collaborating with virtual account teams. You will work within a dynamic team environment focused on SAP Extended Warehouse Management topics and building Intelligent Enterprise.
* Deliver onsite and remote services from the Premium Engagement portfolio to some of SAP's biggest customers worldwide.
* Empower customers with hands-on, face-to-face workshops covering SAP Extended Warehouse Management and innovation topics.
* Participate in design thinking and exploratory workshops with customers to formalize, criticize, and realize ideas and use cases for realizing Intelligent Enterprise.
* Assume the role of De-Escalation Architect for mission-critical or business-down scenarios.
* Act as a trusted advisor to our biggest customers, guiding them through implementation projects in the Hybrid and innovation space.
* Support development, proof of concept, and configuration services for SAP Manufacturing customers.
* Drive new initiatives to increase knowledge and footprint with new products and technologies in an ever-changing Hybrid world.
* Identify opportunities to increase SAP's involvement with a customer and position services to fill gaps and meet their needs.
Requirements
* Degree in Computer Science/IT/Engineering or related field.
* 3+ years' experience in software consulting/development/advisory services, working in a dynamic team environment.
* Strong analytical skills and expertise in applying software engineering principles; OO design principles.
* Understanding and attitude to work in Agile Software processes.
* Strong business acumen, customer-facing experience, and presentation skills.
* Excellent communication skills with English (fluent) and ideally another European language, both written and spoken.
Preferred Qualifications
* Successful track record of implementing/supporting SAP Extended Warehouse Management with experience in one or more of the following:
* Experience working in Technical and Functional roles in EWM Implementations/Projects and EWM Support projects.
* Experience in solution design of EWM business processes using SAP best practices.
* Experience working with S/4 EWM.
* Deep knowledge of EWM Processes (functional and technical).
* Receiving process with quality modules and batch management, shipping process integrated with transportation management, replenishment models, radio frequency platforms, queue management.
* Labor management, yard management, Master Data management in EWM, and slotting process.
* Experience in EWM Performance optimization.
* Strong functional and technical skills in EWM production integration, EWM-QM integration.
* Experienced with Fit-Gap Analysis & retrofit industry solutions to customer needs in other industries.
* Good understanding of SAP's product roadmap for EWM.
* Able to lead workshops with business and IT stakeholders to identify business requirements and define system strategies and design solutions.
* Experience or knowledge of EWM-TM integration will be an advantage.
* Experience in EWM SAP custom-development projects will be an advantage.
* Desirable Knowledge: Integration with automated systems, MFS, Yard Logistics.
* Desirable Knowledge: Experience in RF development.
* Knowledge of Transportation Management (TM) will be an advantage.
* Cross-functional application expertise in SD, LE, HUM, QM, PP & PM will be an advantage.
* Experience with ABAP Object-Oriented programming and debugging skills, ABAP Enhancements, User Exits, BAdIs.
* IMS/Development/consulting experience will be an added advantage. Experience with applying Rapid Deployment Solution in functional areas.
Benefits and Location
We commit to flexible working schedules around business requirements and individual needs. Our hybrid work setup consists of three days a week in the office or on-site with customers or partners. This position can be based in either the Galway or Dublin locations. Please click on this link to discover the vast array of benefits made available to SAP employees discover the vast array of benefits.