Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.
Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success.
Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners (), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide.
To learn more about our company and our award-winning solutions, go to > and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company.
We are not afraid to tell you exactly who we are and our expectations.
We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE.
The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Job Summary:Are you ready to make a significant impact on our European workplace operations?
As a Facilities Coordinator, you will be at the heart of ensuring our office facilities and services run smoothly and efficiently.
This dynamic role involves overseeing space planning, maintaining workplace systems, and coordinating facilities-related requests.
You will also support site documentation, assist with vendor relations management, and collaborate across departments including IT, HR, Procurement, and Physical Security to enhance the efficiency and functionality of our workplace.
If you have a passion for facilities operations, project coordination, and workplace management, and possess strong organizational and communication skills, we want you on our team
Key Responsibilities:Proactively log and address all facilities issues, ensuring timely remedial action.Provide excellent customer service by addressing inquiries and complaints from employees, vendors, and stakeholders.Collaborate with landlords, tenants, and service providers to implement and recognize all procedures, policies, and reporting formats.Track and report on facility performance metrics, identifying opportunities for improvement in workplace operations.Develop, update, and maintain site manuals and facility documentation, ensuring all information is current, accurate, and accessible to relevant stakeholders.Monitor incoming facility-related tickets, accurately routing them to the appropriate teams or resources for resolution, and ensuring timely follow-up and ticket closure.Coordinate with vendors for office services, renovations, or repairs, ensuring contracts and deliveries align with operational needs.Support facility-related projects such as office moves, refurbishments, and improvement initiatives, adhering to timelines and resource allocation.Ensure all seat assignments are coordinated and completed, ranging from new hires to internal transitions.Support Physical Security and Reception teams with badge provisioning and visitor management.Assist with employee onboarding and related processes.Act as the primary contact for office expansions, maintenance, and related inquiries.Perform some maintenance activities including restocking, moving items, and general clean-up.Skills & Qualifications:Experience in workplace organization and facility management.Strong knowledge of facility management systems for work orders and project tracking.Proven ability to manage vendor relationships and handle capital expenses within budget.Experience with space planning and seat assignment management.Excellent communication and interdepartmental coordination skills.Strong project management experience, with the ability to manage office moves, refurbishments, and expansion projects.Ability to develop and maintain facility documentation and site manuals.Ability to collaborate and work with cross-functional teams and various levels from entry-level to senior executives.Education and Experience:Bachelor's degree or equivalent work experience in Facilities Management, Business Administration, or a related field.5+ years of experience in a similar facilities coordination role.Proficiency in MS Office and project management software (e.g., Asana, JIRA, Excel).Join us and be a part of a team that values innovation, collaboration, and excellence in workplace management.
We look forward to welcoming you to our vibrant and dynamic work environment
Join the Kaseya growth rocket ship and see how we are #ChangingLives
Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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