Social network you want to login/join with:
Technical Customer Service Specialist, Limerick
Client:
CareerWise Recruitment
Location:
Limerick, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
2d7b51d7e2c9
Job Views:
143
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
A Technical Customer Service Specialist is required by CareerWise recruitment to work with our Limerick based medical device manufacturing client.
Role of this position:
1. Co-ordinate and maintain the sales order processing function - orders, acknowledgements, invoicing, credits etc.
2. Act as the contact point between Customers/Sales Team and Operations, Quality and Technical, to ensure accurate and up to date information is available to the customer/plant at all times.
3. Liaising with Manufacturing to ensure committed delivery dates are achieved.
4. Dealing with queries from Customers or Sales Team in a timely manner.
5. Maintaining the Contract Review process for New Products/Customers.
6. Provide support to Sales Team with timely responses to enquiries.
7. Be familiar with Products and Processes to facilitate swift responses to customer enquiries.
Job Requirements:
1. Third level Diploma / Degree in business or technical field.
2. Previous experience in a Customer Services role within a manufacturing/Technical environment.
3. Strong communication and interpersonal skills with an ability to influence in a positive manner.
4. Technically competent with an ability to understand customer needs in relation to technical products.
N.B. It is essential that you hold a valid working visa for Ireland.
#J-18808-Ljbffr