The role of the Senior Owned Executive is to provide a broad variety of support services including communications, analysis, relationship building, and organising and structuring departments and stores. The role is also responsible for the day-to-day management and maintenance of third-party service providers to stores. The Senior Owned Executive will also provide support to the retail operations director and Area Managers while communicating with retail store teams where required.
MAIN DUTIES & RESPONSIBILITIES
* Weekly and monthly store communications documents
* Monthly KPI reporting across dispensary and front of shop with summary analysis provided to the Operations Manager
* Collation of meeting packs and director packs
* Work with area managers and operations manager to ensure sufficient documentation, tool kits, and analysis is provided to all owned group pharmacies
* Maintenance of store back-office files
* Collation and resolution of queries and feedback from all owned group pharmacies
* Manage a team of administrators for owned group pharmacies
* Manage ongoing relationships with relevant third-party providers
* Negotiate and secure best-in-class deals for all required providers/suppliers within retail operations
* Support area managers with administrative tasks
* Update and maintain policies and procedures
* Use third-party reporting tools to collate sales analysis for trading meetings
* Store visits and compliance assessments
* Assist all store operations projects
* Work with the commercial department to deliver effective communication to stores
* Provide feedback from stores to all head office departments
* Ad hoc operational activities
QUALIFICATION, EXPERIENCE & SKILLS REQUIRED
* Retail store manager with a minimum of 3 years retail experience
* Administrative/office experience of a minimum of 1 year
* Strong people and influencing skills
* A proven track record of sales growth and business development
* Excellent communication, planning, organisation, and analytical skills
* Flexible, motivated, and a hard-working leader
COMPETENCIES
* Excellent organisational skills
* Strong interpersonal skills
* Attention to detail and ability to follow up
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