We are currently seeking an Assistant Manager to support the General Manager with the efficient running and ongoing development of our busy Restaurant/Bar. The position requires a keen eye for detail to consistently deliver a high standard of service to our valued existing customers and our very welcome visitors. Applicants should have experience in different hospitality environments which evidences career progression, preferably coupled with a relevant hospitality industry qualification. Applicants must have the ability to communicate fluently, have excellent customer service and interpersonal skills and have proven ability to train and develop staff. Responsibilities: Assist the General Manager in the day-to-day operations of the restaurant and bar. Provide leadership that promotes a friendly and welcoming atmosphere for staff and customers. Deliver training to the food and beverage team and manage mandatory training & professional development records. Execute first class customer service where customer concerns and/or complaints are dealt with effectively Develop and execute an effective induction program for new recruits. Maximise training and development opportunities for the staff team and ensure compliance with company procedures Maintain compliance with health, safety and welfare regulations. Ensure that food and beverage offerings are of high quality, properly prepared, presented and served in a timely manner. Assist with the coordination and execution of functions Order stock and ensure effective stock rotation within the restaurant Develop and promote eco friendly policies to ensure we keep abreast of eco-friendly and sustainability initiatives Requirements: Hospitality experience in different settings showing progression from waiting/bar staff up to supervisory/management level Minimum of 2 years hands-on work experience in an Assistant/Deputy manager role in a bar/restaurant environment Relevant hospitality industry qualification ideally coupled with Health & Safety related certification preferred Hands on experience of rostering, purchasing, waste management, and cash management Proven experience of handling customer queries/complaints and delivering first class customer service Excellent communication and leadership skills Strong organizational skills and attention to detail Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in Microsoft Office and on-line reservation software If you are a reliable and motivated individual with an interest in developing your career in a hands-on environment, please forward your updated CV together with a cover note detailing availability for work if successful at interview and salary expectations. Skills: Restaurant Supervisory experience Relevant industry qualifications Commitment to on-going personal development Proven leadership & mentoring skills Excellent customer service skills Benefits: Competitive salary package Meals while on duty On-site parking Support for ongoing industry education/upskilling Roster pattern providing good work/life balance