About Amazon Web Services (AWS)
AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Cloud Support Engineer Role
You will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
A Day in the Life
You will work closely with leading companies and believe that world-class support is critical to customer success. You will partner with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences Welcome
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
Why Choose AWS
We strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Required Skills and Qualifications
* Fluency in Mandarin
* Experience with System Administration with Linux (Ubuntu, CentOS, RedHat)
* Experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
* An understanding of virtualization and cloud computing (Hypervisors, VMware, Xen)
* Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position
* Experience in Cloud computing (AWS, Azure, OpenStack)
* Experience with System Administration
* Experience with Network troubleshooting tools
* Experience with Cloud services/Cloud deployments
Amazon's Commitment to Diversity and Inclusion
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.