National Retail Sales Manager (Ireland) - Pharmacy, Opticians & Healthfood Stores
Our client is a company with locations in Ireland, UK, and USA that is dedicated to providing Healthcare Professionals & patients with high quality, effective, and innovative products.
The National Sales Manager (NSM) for Retail in Ireland is responsible for planning, implementing, and controlling both strategic and tactical business plans, whilst taking an enthusiastic lead role in establishing and accelerating the growth of our clients' product portfolio in retail settings including Opticians, Pharmacy, and Healthfood stores.
Driven and motivated, the NSM will be comfortable in liaising and influencing Key Opinion Leaders, Decision Makers, and other senior level stakeholders, whilst leading the sales team to proactively target competitive opportunities to deliver growth in market share.
NSMs are expected to spend approximately 50% of their time in the Field. The role also ensures that marketing materials and promotional activities are developed, aligned, and implemented in compliance with our clients' plans and priorities. Commercially astute, the NSM will thrive in a challenging and demanding environment establishing a team mind-set that delivers continuous improvement and success.
Role/Responsibilities:
People Management
* Motivate the team and plan the use of resources in medium and long term in order to achieve sales targets.
* Responsible for the appointment, promotion, guidance, and development of team members.
* Ensure Business Development Managers (BDMs) reach the essential level of Knowledge, Skills, and Competency for their role through coaching, mentoring, and training as needed.
* Establish performance (e.g. Sales Targets) and provide feedback and insight on performance on an ongoing basis.
* Manage the team through the Performance Development Review (PDR) system ensuring all milestones and timelines are achieved and appropriate performance and potential ratings are assigned to individuals.
* Through Development Days and 1:1 meetings, continually appraise the effectiveness of individual performance and be an effective listener.
* Support employees, particularly those rated as high potential, in completing their development actions.
* Contribute to developing effective reward systems that focus on those who make significant contributions to business success.
* Seek opportunities to engage our remote workforce and ensure our people feel connected and valued by our client.
Product & Market Knowledge
* Extensive knowledge of the Healthcare retail environment in Ireland with strong commercial awareness to maximise opportunities while maintaining our clients' profitability.
* Uses deep knowledge in disease areas, products, and market along with advanced selling skills to mentor and support team members.
* Be fully aware of market trends, competitor environment and makes strategic recommendations.
* Compile and prepare sales statistics and market information, analyse the information and submit recommendations to the Head of Sales for assessment and decision making.
* Work with the Marketing Team to ensure all field force marketing needs are met.
Business Strategy
* Responsible for direct management of our clients' portfolio in Retail settings.
* Participate in the design of sales and marketing policies, plans, and procedures that will secure maximum profitable sales volume for the business.
* Communicate the Business Strategy to your team and ensure each individual is aware of how their role contributes to the overall success of the business.
Tactical Business Plans
* Monitor sales and ensure BDMs have robust business plans in place to protect current revenue and take advantage of growth opportunities.
* Ensure compliance with agreed Sales Cycles.
* Ensure the Head of Sales is fully informed on the conditions of business through regular reporting providing recommendations for action.
Customer and Account Focus
* To work closely with the Key Accounts Manager to ensure a coordinated approach to key pharmacy accounts.
* Recommend to the Head of Sales: Pricing of tenders, Plans for product and product line revision, New product introductions and product launches.
Administration & Company Equipment
* Complete all administrative tasks in line with processes requirements.
* Maintain all company equipment in a good state at all times.
* Complete all company administration in a timely and accurate fashion.
Self-Development
* Proactively seek feedback from your team, peers and more senior management on personal performance.
* Construct a personal development plan with significant guidance from your manager.
* Participates in company training activities and strives to improve and role model a continuous learning approach.
Education/Experience:
Qualifications
* University degree qualification or equivalent in a related field – desirable.
* Masters or professional qualification – desirable.
* Holder of a current full driving license.
Skills and Experience
* Proven experience in a sales environment at a management / leadership level.
* Sound background and experience in life sciences or business – required.
* Commercial awareness/business acumen of the Health Retail Environment, pharmaceutical and/or medical devices industry.
* Operational Sales/Key Account experience.
* Demonstrated entrepreneurial ability.
* Practical experience of customer and channel management.
* Proven experience in coaching individuals / teams to success.
For further information please contact Karen Shiel on 087 745 2487 or send CV to karen.shiel@lifescience.ie
#J-18808-Ljbffr