Digital Colour Consultant
As a Digital Colour Consultant at our company in Kildare, you will provide expert colour consultancy across multiple platforms, ensuring seamless customer experiences and driving engagement. This role blends creativity, customer service, and digital expertise to enhance brand visibility and customer satisfaction.
Key Responsibilities:
* Conduct personalised colour consultations online and occasionally in-store or at home.
* Use CRM and design tools to enhance early customer engagement.
* Manage bookings, pre-consultation preparation, and follow-up communications.
* Provide expert product knowledge and customer support via multiple channels.
* Collaborate with marketing and web development teams to optimise the customer journey.
* Contribute to digital marketing efforts, including social media content and blogs.
* Ensure compliance with ISO standards and uphold B-Corp values of diversity and inclusion.
Skills & Experience:
* Qualification in Interior Design or a related field.
* 1-2 years of experience in interior design or colour consultancy.
* Strong IT and communication skills with the ability to multitask.
* A team player with a customer-first mindset and sales focus.
Role Details & Benefits:
* Hybrid, Full-Time (32 hours/week) with flexibility for evenings & Saturdays.
* 25 days of annual leave, bonus potential, and pension after probation.
* Employee Assistance Program & professional development opportunities.