Job Title: Automation Business Analyst
(P1-P2)
The Automation team is responsible for identifying efficiency opportunities and pinch points in existing processes across Lilly's business service towers. The team consults with teams on the most effective approach to leveraging technology to automate and enhance their processes and procedures.
The Automation Business Analyst works collaboratively with business service towers to identify potential solutions using technologies such as RPA, cognitive intelligence, or data analytics. They qualify these solutions via a business case and support the identification of an appropriate technology solution to deliver realizable and tangible savings.
The Analyst will detail the requirements for a successful solution and work with the business to validate these requirements and support them through the delivery lifecycle. They will be a point of contact for the business towers to support them in relation to ideas, projects, and live solutions.
This role will require strong communication skills to interact with key stakeholders at all levels and from a mixture of technical and non-technical backgrounds. The individual will be a proactive and driven self-starter, with the appetite and passion to help drive change across Lilly and influence the way in which our key stakeholders think about their own processes.
Key Responsibilities:
* Developing and executing the automation vision and strategy for each of Lilly's business service towers
* Partnering with stakeholders to identify automation opportunities and assessing their feasibility
* Leading interviews, meetings, and workshops to define critical success factors, requirements, and candidate designs
* Advising on optimal technology or software for automation solutions
* Supporting business and development teams in testing activities, including integration testing and UAT
* Problem-solving issues that arise in day-to-day running of automation processes
* Supporting the Automation Lead and Technical Lead throughout project and automation lifecycles
* Acting as a technology consultant to each tower, offering coaching and expanding Lilly's automation culture
* Developing and monitoring scorecards and roadmaps with each tower
* Communicating potential risks and issues to the Automation Lead and providing actionable inputs to mitigate
Requirements:
* Bachelor's Degree in Business, Management Information Systems, or Computer Science
* 5+ years experience in finance, supply chain, technology consulting, or business analyst type roles
Preferred Skills:
* Strong grasp of technologies such as Automation Anywhere, Python, and Office 365 (Power App, Power Automate, Power BI)
* Able to diagnose business problems and articulate how technology can be the solution
* Experience with Six Sigma process improvement tools and techniques
* Demonstrated leadership abilities, teamwork, and influencing skills
* Excellent interpersonal communications skills
* Able to operate in a dynamic environment, managing multiple deliverables, prioritizing, and ensuring timely completion of projects